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Terms of Agreement 

Parent/Student agrees to pay Cenacle Education Solutions on a recurring monthly basis for the subscription package if opted into a monthly plan or per tutoring sessions scheduled for a basic membership. Tutoring sessions will last for 1 hour. If the Student cancels a session on less than 24 hours’ notice, the Student will not be refunded for the session. The Student may cancel a session
up to one hour before the scheduled time for reasons of a family emergency or sickness and reschedule a time with the tutor. Lessons not attended for any other reason by the student without giving 24 hours prior notice to the Tutor shall not be refunded. If the Tutor cancels a session for any reason and at any time more than 24 hours prior to the start of the session, we will apply that
payment to a future session that the Tutor and Student agree upon. All tutoring sessions will be hosted online. The Student will provide information to the Tutor to assess and identify subject areas that the Student requires specific tutoring. The Student agrees to provide their own materials needed for each tutoring session (i.e., notebook, writing instruments, computer, etc.). The Student agrees that assignments, exercises or homework form an integral part of tutoring and undertakes to complete such work thoroughly and promptly. All scheduling is completed online and is based on the Eastern Standard Time Zone. It is the student’s responsibility to make sure the schedule is accurate.

The Parent/Student waives any negligence on the part of Cenacle Education Solutions regarding the hiring or supervision of the Tutor, or the Tutor’s actual conduct. If there are any issues with a tutor, it is important to notify Cenacle Education Solutions immediately to resolve the issue. In the event of litigation, Cenacle Education Solutions total liability shall not exceed the amount of money Student paid Cenacle Education Solutions for services rendered. Membership with Cenacle Education Solutions may be terminated by either party at any time by canceling or suspending the subscription service or by canceling the membership. Where the Student is a legal minor, the Parent/Guardian shall enter into this tutoring contract on behalf of the Student and shall accept
and agree to all the terms and conditions contained herein on behalf of the Student.

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